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‎02-23-2021 02:04 PM

HP Recommended
Product: HP OfficeJet Pro 7720 wide format all in one
Operating System: Microsoft Windows 10 (64-bit)

Hi, my printer keeps automatically printing out a 60-pages of configuration page unasked for

Category:
1 REPLY 1

‎02-26-2021 01:52 PM

HP Recommended

@Bobdeee

 

Welcome to the HP Support Community.

 

Try a firmware update: https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

If the issue persists, restore the network settings on the Printer and connect it back to the Wi-Fi:

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Network Setup. 3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 4. Touch Yes.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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