Hitta problem

[emelielindahl]

Hej HP Deskjet 3639 All börjar ställa sig i standby läge och jag måste då starta om den flera gånger och den tappar wifi anslutning,vad kan det vara för fel.mvh emelie 

[RodrigoB]

Hi

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Thank you for your understanding.

Regards,

[emelielindahl]

Hi HP Deskjet 3639 All starts to standby mode and I have to restart it several times and it loses wifi connection, what could be wrong.sincerely emelie

[Echo_Lake · Accepted solution]

@emelielindahl

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand that your HP printer is not working correctly. Let's try these steps to resolve the issue: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[emelielindahl]

okay sincerely emelie

[Echo_Lake]

👍

[emelielindahl]

Okay