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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
First, please make sure your Mac is fully up to date with any of the latest updates from Apple:
https://support.apple.com/en-us/HT201541
Next, follow the below steps to Uninstall with HP Easy Start, as soon as you see the Set Up New Device button, exit HP Easy Start:
https://support.hp.com/us-en/document/c02440673
You may download the latest HP Easy Start using the below link:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
Finally, download and install the latest software below from Apple:
https://support.apple.com/kb/DL1888?locale=en_US
Add the printer under System Preferences > Printers & Scanners, be sure to select the printer model within the Use drop-down menu to complete the installation.
For scanning you may also reinstall the HP Easy Scan app from the store:
https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
First, please make sure your Mac is fully up to date with any of the latest updates from Apple:
https://support.apple.com/en-us/HT201541
Next, follow the below steps to Uninstall with HP Easy Start, as soon as you see the Set Up New Device button, exit HP Easy Start:
https://support.hp.com/us-en/document/c02440673
You may download the latest HP Easy Start using the below link:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
Finally, download and install the latest software below from Apple:
https://support.apple.com/kb/DL1888?locale=en_US
Add the printer under System Preferences > Printers & Scanners, be sure to select the printer model within the Use drop-down menu to complete the installation.
For scanning you may also reinstall the HP Easy Scan app from the store:
https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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