How can I reset the ADMIN PASSWORD on my 3633 not the Wifi Password!!

[07713]

Hi,

my printer seems to have a set Admin password, but I cannot remember setting up one.

Anyway, can anyone please tell me if its possible to reset the Admin password?

I tried to reset the network and the complete printer, the Admin password is still there and I cannot remember it.

Thank you

[VikramTheGreat]

Hi @07713,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can understand your issue, and yes, you can reset the admin password on your HP DeskJet 3633 All-in-One Printer, although it may require a full printer reset to factory defaults. Here's how you can proceed:

 Steps to Reset Admin Password on HP DeskJet 3633:

Restore Network Settings (if not already done):

1. On the printer control panel, press and hold the Wireless and Cancel buttons together for 5 seconds.
2. This will reset the wireless settings, including any custom admin credentials related to Wi-Fi Direct or embedded web server access.

Full Factory Reset (if admin password persists):

HP doesn’t officially publish a factory reset method for all DeskJet models, but here’s a commonly used method:

1. Turn off the printer.
2. Press and hold the Power button.
3. While holding Power, press the Cancel button 6 times, then the Wireless button 6 times.
4. Release the Power button.
5. The printer should restart and reset to factory defaults.

⚠️ This will erase all settings, including Wi-Fi, custom preferences, and admin credentials

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[07713]

Hi,

im sorry, but the factory reset key combo did nothing, the printer just started normally and connected to my wifi after i did that.

[VikramTheGreat]

Hi @07713,

Thank you for the follow-up, and no need to apologise! 😊
 

It sounds like the key combination didn’t trigger a full factory reset, but the good news is — your printer connected to Wi-Fi successfully afterwards, which is a positive outcome!

Let us know if everything’s working as expected now or if you need help with setup, HP Smart, or printing/scanning features. We're happy to assist!

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[07713]

Hi, 

sorry again, but my problem is not solved.

I still have an Admin password set and i have no idea what it is. 

I need to reset the Admin password and the key combination you gave me did nothing.

In fact, i don't even think the printer recognized the jey combination at all, since it didn't reset anything at all..

greetings

[VikramTheGreat]

Hi @07713,

Thank you for getting back. Please do share the image of the password screen in a Private message with the printer details so I can try to get all the help.

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

[chloechaya]

I also have the same problem and cannot reset the admin password no matter what I do.

[VikramTheGreat]

Hi @07713,

Thank you for letting me know, to help you better could you plesae share the product serial number in a private message so we can try to get all the help

Keep me posted

Regards
VikramTheGreat

[07713]

Hi, 

I'm willing to get you the information you need, but i need a few days, since i already disconnected the printer in order to throw it away. Let's be honest, you can't help me anyway. I'm looking for the Information on how to reset the admin password since ages, and never came across one case where the support was able to help anyone with that problem. 

As soon as i find the time to setup the printer again i will send you the Information.

thank you

[VikramTheGreat]

Hi @07713,

Take all the time you need—once you're able to reconnect the printer, just send over the information and we’ll be ready to assist. I assure you, we’re committed to doing everything possible to help resolve the admin password issue. While it can be a challenging case at times, we have successfully supported many customers with similar concerns.
 

When you're ready, we’ll be here to help.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat