How can i find the hp printer request code? / Come trovare il codice richiesta della stampante hp?

[Robyzero]

Hi everyone.

I need to add my HP Photosmart C4780 printer on the HP SMART website, but I can't because it asks me to enter the request code.

Where can I find the request code for my printer?

Thanks in advance.

Ciao a tutti.

Devo aggiungere la mia stampante HP Photosmart C4780 sul sito HP SMART, ma non ci riesco perchè mi chiede di inserire il codice richiesta.

Dove posso trovare il codice richiesta della mia stampante?

Grazie in anticipo.

[Betty0610]

@Robyzero

Welcome to the HP Support Community.

Could you share the picture of the screen asking you for the code? Are you referring to the claim code?

Let us know 🙂

Thanks!

[Robyzero]

Hi Betty, thank you for answering me.
Here is the screenshot of the code request.
In the meantime, I contacted HP online support once again and they told me that I need to install HP EPRINT, but I can't complete the installation, because when it asks me to run a test print it doesn't print anything.

[Betty0610]

Unfortunately, the screenshot is not in English.

Please see if this helps you: https://support.hp.com/in-en/document/c05279891

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Robyzero]

Betty0610, I am attaching the screenshot translated into English.
Thanks for the link you sent me. I have to translate everything into Italian first and then I'll try.

[Betty0610]

Sure, do keep us posted 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Robyzero]

Hello Betty0610.
I'm trying to click on the link you sent me again: https://support.hp.com/in-en/document/c05279891
but unfortunately it no longer works, the page that opened before does not open anymore. The site gives the message "Error404" and nothing opens.
Because? 😞

https://support.hp.com/in-en/document/c05279891

[Betty0610]

It does open for me. May be try a different browser.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!