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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How do I change the scanning resolution? the default dpi app...

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01-10-2018 03:27 PM
Scanning issues…
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Make searchable PDFs scans with this free scanning software - https://www.naps2.com/
Let us know.
01-10-2018 03:28 PM - edited 09-13-2019 03:36 PM
Some printers provide for extra DPI choices when using printer software as opposed to scanning from the printer itself.
How / if / to-what-extent you change the DPI depends on the software you are using to scan the document / image.
Examples
Full Feature Software:
Start the Printer Assistant (desktop icon named for your printer) >
Select Scan a Document or Photo >
Select Photo to File > Under Resolution, in the Drop down menu >
Adjust the dpi as desired > CHECK Show scan Preview >
Click Scan
Courtesy of greenturtle :
In some cases, the HP Scan Extended software can "extend" the capabilities of older print driver software.
Link / Download: HP Scan Extended
Download, save, and install to use. Exceptional free HP scan program: HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary). May include OCR (Save as Editable Text).
NOTES
- HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
- If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
- Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.
- OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click exe > Select Pin to Taskbar / Send to Desktop / Pin to Start
An alternative (different options - might be of interest)
Link and Download NAPS2
NOTES
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Download, save, and install the NAPS2 software to use.
Example...
Reference
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP OfficeJet 5740 e-All-in-One Printer series
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09-13-2019 03:40 PM
Post (and link updated).
ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
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09-13-2019 03:45 PM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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