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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Microsoft Windows 10 (64-bit)

The HP help just keeps eventually directing me back to saying get the software from the extended list of printer software on my windows printers and scanners app.  But only two later photosmart printers listed.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Steve4812 

-.-..-.-.-.-.-

Try the driver download from the next link:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Steve4812 

-.-..-.-.-.-.-

Try the driver download from the next link:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Great, many thanks for your help and it is  now working.  Steve

HP Recommended

Great 😊, nice to know that driver worked !

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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