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‎04-30-2023 09:00 AM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer

I just installed new ink cartridges but my printer will not print. So I removed my printer from the question and tried to reinstall the printer but now can't seem do do so.

Category:
3 REPLIES 3

‎05-02-2023 01:49 PM

HP Recommended

@BSethna 

 

Welcome to the HP support community.

 

Are you getting any error messages?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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‎05-03-2023 10:04 AM

HP Recommended

Sandytechy20, 

 

Thank you for your response. I did get it to connect to my laptop, However, when I went to print using the changed catridges it did not print. I auto cleaned the print heads 3 times before trying again. But it still did not print. I then retired the printer and just purchased aan HP5101 smart tank. 

 

Again thank you for your help.

 

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‎05-03-2023 10:47 AM

HP Recommended

@BSethna 

 

You are welcome.

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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