How do I remove a printer from the HP Smart app Window 11?

[Zdosse935]

I'm trying to remove my old printer (OfficeJet 3830) from the HP Smart app but there is no "remove printer" option, so how do I remove this (see below picture)? Thank you

[Dragon-Fur]

@Zdosse935 

Welcome to the HP Community --

Try / Consider one or more of the following to remove or manage a printer from the HP Smart Application, HP Account Dashboard, or HP Smart ePrint / Print Anywhere  (formally HP Connected)

==========================================================

Use "Hide Printer" to remove a printer connected to the HP Smart Application

Open HP Smart application

Select / Switch Printer ( <  left / right   >  )

Open Printer Settings > scroll down to Manage > Hide Printer

Example - HP Smart - Windows - Home Page

==========================================================

HP Account - Management / Device Lists / Warranty and Product Information

Remove an old / unwanted device from your HP Account Dashboard.

"My Devices" are HP devices you have now or have had in the past.

Open and Sign in:

HP Account - Login / Dashboard

HP Device list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device

Example - HP Account - Device Dashboard

HP_Account_Dashboard_6

==========================================================

Manage Printers attached / part of ePrint / Print Anywhere

HP Smart / HP Connected Login

Click Flag to switch to your region

Select Printers > In Section Printer Options > Click Manage Printer Settings

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

------------------------------------------------------------------

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

 Printer Product Home

 Enter the device type and model name of your HP product

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Zdosse935]

Unfortunately, it didn't work. This is ridiculous. I have owned many HP products such as monitors, PC Omen gaming, and printers. I guess if I can't fix this issue. I'm gonna move away from HP products in the future. HP customer experience sucks. For my PC Omen I paid nearly $3000 dollars, when I called HP to get the motherboard manual so I could upgrade my PC, they said "HP never made a motherboard manual for my specific model".... like bro, I paid $3000 for a top of the line HP product and nothing for the motherboard manual??? seriously? and now, this printer.