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- HP Community
- Notebooks
- Notebook Boot and Lockup
- How do I unlock my laptop

Create an account on the HP Community to personalize your profile and ask a question
07-19-2025 03:06 AM
@Egokings, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're having trouble unlocking your HP Notebook and accessing the BIOS. I’ll guide you through the steps to help resolve this.
If your laptop is locked at BIOS (Power-On or Administrator Password):
If you're being prompted for a BIOS password and you don’t remember setting one, here’s what you can do:
- Double-check with others who may have used the device (e.g., IT admin if it's a work laptop).
- Three incorrect attempts will usually show a system-disabled code. Note this code.
- Do not try random passwords repeatedly, as it may permanently lock the BIOS.
If you're trying to access or unlock advanced BIOS settings:
HP BIOS settings are often limited for safety and warranty reasons, but here are a few steps you can try:
Enter BIOS Setup:
- Restart your laptop.
- As soon as the HP logo appears, press Esc repeatedly.
- Then press F10 to enter BIOS.
Try unlocking advanced options (not guaranteed):
- While in BIOS, press A (some models support this).
- Or try Ctrl + F10, then Ctrl + F11.
- Another method: Press Fn + Tab three times, then reboot and re-enter BIOS.
Update BIOS (if needed):
- Visit the HP Software and Driver Downloads page.
- Enter your product name or serial number.
- Download and install the latest BIOS update.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support