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HP ENVY 4520 All-in-One Printer

How can I find a customer svc person to talk to? I have had an Incompatible cartridge error message for a week and all I can do is post to a community message board and hope an HP employee sees it? What kind of support is that? I like my printer, but HP support gets an F.

1 REPLY 1
HP Recommended

Hello @Bea35 ,
Welcome to the HP Support Community!


@Bea35 wrote:

...

 I like my printer, but HP support gets an F.


Please read this information carefully: HP Anti-Counterfeit and Fraud (ACF) Program 

 

Hope this helps.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
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