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‎01-06-2018 10:24 AM

HP Recommended
Product: Samsung CLP-325 Color Laser Printer series
Operating System: Microsoft Windows 10 (64-bit)

How to make samsung notice me or send them an email and whats their support email adress because i was just playing a game when my dad asked me to print plane boarding tickets when i started the printer it was fine but when i plugged the usb cable to my pc it made some kind of electricity sound and gave shock to my graphics card (Nvidia gtx 1070 and i only had it for half of a year) and now im getting artifacts on my screen red horizontal lines and i think nothing other is damaged so what to do ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2018 12:25 PM

HP Recommended

@HelpMe13

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP.

View solution in original post

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2 REPLIES 2

‎01-06-2018 12:25 PM

HP Recommended

@HelpMe13

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP.
Was this reply helpful? Yes No

‎01-09-2018 07:44 AM

HP Recommended

can you tell me if they are the support ?  

Tech(underscore)Help43 or EmilyBNewton 

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