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Microsoft Windows 10 (64-bit)

I have an Hp Officejet Pro 8025e and it is set up with a wifi connection.  However, the wifi is always off and I just want to use it with the USB port.  I have tried numerous times to set up the printer to use with the USB port and I can not find any instructions anywhere that provides a solution.  

 

If someone can help me set up this printer to use without wifi and with a USB connection I would appreciate it.  My only other option is to quit using an HP printer as I have had too many frustrating experiences trying to get the printer connected.  It's a shame that I cant plug the printer in the USB port and install it.  

 

Any assistance is appreciated.  Thanks. 

1 REPLY 1
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Hi @Marc88,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to set up the printer over the USB cable.

 

Set up a USB printer connection (Windows)

  • Download the HP Smart app, and then follow the instructions to set up a USB connection in Windows.
  • If you already connected the printer USB cable to your computer, disconnect it, and then remove the printer from your computer.
  • Search for and open Printers & scanners, and then select the name of your printer from the list. Click Remove device, click Yes, and then restart the computer.
  • Make sure an open USB port is available on your computer. Do not connect the printer to a USB hub or docking station as the printer might not receive enough power to operate properly.
  • Go to HP Smart - Microsoft Store and install the HP Smart app.
  • Open the app, and then follow the guided installation to complete the setup. If the setup does not begin automatically, click the Plus sign to add your printer

 

OR Set up a USB printer connected with a built-in driver (Windows)

When you connect the printer USB cable, Windows automatically installs and adds your printer to provide basic printing functionality.

Make sure there is an open USB port available directly on your computer. If you use a USB hub or docking station, the printer might not receive enough power to operate properly.

Connect the printer USB cable to the computer.

If a 'Found new hardware' message displays, follow any prompts to install the driver, and then send a print job to confirm the connection.

If the printer connection or print job fails, continue with these steps.

Search for and open Printers & scanners.

Click Add a printer or scanner.

If your printer is in the list, select it, click Add device, and then follow the prompts to install the driver.

If you printer is not in the list, continue with these steps.

Click The printer that I want isn't listed, and then select Add a local printer or network printer with manual settings.

Click Next, select Use an existing port, select (USB001: Virtual printer port for USB) from the drop-down menu, and then click Next.

If prompted, click Windows Update, and then wait for the print drivers to finish updating.

Under Manufacturer, select HP or Hewlett Packard, and then select the name of your printer.

Selecting HP under Manufacturer, and then selecting your printer name

Click Next, and then follow the prompts to install the driver.

Disconnect then reconnect the USB cable to complete the printer setup.

 

You can refer to -https://support.hp.com/us-en/product/hp-officejet-pro-8020e-all-in-one-printer-series/38023432/model...

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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