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‎09-23-2019 02:34 PM

HP Recommended
Product: HP Officejet Pro 8020 Series
Operating System: Microsoft Windows 10 (32-bit)

Hi, I am currently a new college student who does not have access to a router in my dorm. My HP Officejet Pro 8020 Series printer will connect to the network, but when I try to connect it to HP Print on my computer it will not connect. I am prompted to type in my computer's IP address or Hostname but neither of these connect my printer to my laptop. Please help. 

1 person had the same question
1 REPLY 1

‎09-26-2019 04:43 AM - edited ‎09-26-2019 04:43 AM

HP Recommended

@Kozorae,

 

Welcome to the HP Support Community! 

  • What is the exact issue you are facing?
  • Are you trying to use HP ePrint?
  • Is the printer connected to your college network?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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