• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-20-2023 07:28 AM

HP Recommended
Product: HP LaserJet Pro M1536dnf Multifunction Printer

i have about +5 printer hp laserjet m1530mfp series 

Now I am work on os windows 10 Verision 19044.2486

I had download drive from website 

Every time I am try to install this printer and scanner 

Only printer install 

And  scanner app "hp scan " didn't install I am try on 4 machine with same issue 

 

 

IMG-20230220-WA0025.jpg

I am trying to install  it manually but this error 

1 REPLY 1

‎02-20-2023 07:59 AM

HP Recommended

 

 

  

           Hello Kero2,

You need to uninstall the old HP driver first and install the new full HP driver, follow the procedure in the link.

 

 

Everything is there (link below), You can't go wrong, everything is well explained.

 

https://support.hp.com/ch-fr/document/c05099129

 

In case you are unsure, here is my procedure :

 

I haven't written to turn on the printer yet, so it's off.

 

Uninstall the old driver in Control Panel, in "Programs and Features", then remove

all occurrences in "Program" and "X86 Program", in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) "Remove", if it is present.

Restart the PC. At the end of the startup, connect the printer to the mains, connect a USB cord on the PC side, on the printer you will connect it during the installation ONLY when asked.

Start installing your printer, by right-clicking on the Setup. EXE of the downloaded driver, click ''installed'' en

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page, by clicking on the new shortcut created.

That's it, your printer is working again.

 

with this method, my printer has been working for 7 years without problems.

Thank you.

                              Excellent Day.

 

 

            * Click on YES button to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                        

                       

 

Bernard42.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.