I CANNOT CONNECT PRINTER TO MY COMPUTER

[SLADJANA1]

HP support is terrible. I cannot get the job done because they are asking money from me all the time. NEVER BUY HP printer!!

[Max3Aj]

@SLADJANA1, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I'm sorry you're having trouble with your HP printer. Let's try to fix this together. Here are some steps you can follow to troubleshoot the connection issue:

Restart Devices: Turn off your printer, computer, and router. Wait for a few seconds, then turn them back on. This can often resolve connectivity issues.

Check Network Connection: Ensure your computer and printer are connected to the same Wi-Fi network. The printer's wireless light should be solid blue if it's connected.

Move Printer Closer to Router: Place your printer within 8 meters of the router to ensure a strong signal.

Reinstall Printer Software: Uninstall and reinstall the HP driver and software on your computer. This can fix any software-related issues.

Use HP Print and Scan Doctor: Download and run the HP Print and Scan Doctor tool. It can automatically detect and fix many common printer issues.

You may refer to this link - Fix Wireless Printer Issues | HP® Support

>Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support