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- HP Community
- Printers
- Printer Setup, Software & Drivers
- I DO NOT WANT the HP app on my laptop,
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10-21-2020 10:01 AM - last edited on 10-21-2020 11:38 AM by RodrigoB
I just can't get a straight answer from HP,
I DO NOT WANT the HP app on my laptop. However, I am unable to use the printer without creating an HP cloud account and being FORCED to use the app, The printer is installed, there are no issues, except that the FREAKIN APP keeps coming between myself and direct use of the printer. Can someone please explain what the ***bleep*** is playing at? Why can I NOT use the printer without this app?!
10-21-2020 10:31 AM
HP Smart is not mandatory.
The application can be uninstalled.
Instead, you may use the Full Feature Software - no "app".
Full Feature Software (Full Driver)
HP ENVY 5000 All-in-One Print and Scan Driver and Accessories
OR
Easy Start Method (Guided setup and installs printer software - ask it to load the "Full Driver")
HP Easy Start Printer Setup Software
Uninstall HP Smart
Settings > Apps > Apps and Features
Scroll down (or search) for HP Smart > Click on it > Uninstall
After the application is uninstalled, Restart the computer and log in
Resources
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5055 All-in-One Printer
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