cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
dk46--__
New member
5 3 0 0
Message 1 of 3
95
Flag Post

I HAVE UPGRADED MACOS 11.2.2 AND I NEED TO UPGRAGRADE PRINTER SOFTWARE AND DRIVERS. I NEED HELP

HP Recommended
LASERJET M1136 MFP

I HAVE UPGRADED MACOS TO 11.2.2 Big Sur. I NEED TO UPGRADE SOFTWARE DRIVERS FOR PRINTER TOO. I NEED HELP MY CASE NO [Personal Information Removed]

2 REPLIES 2
ShlomiL
Level 17
Level 17
31,311 31,025 5,348 12,448
Message 2 of 3
Flag Post
HP Recommended

Hi,

Please go through the Resolution section below, this should help getting the latest drive installed:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
dk46--__
Author
New member
5 3 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you for your support. I could not succeed the method you recommended hence had no alternative except to call hp customer care. After a couple of hours of working to resolve the issue the hp support team decided to send one of their staff who did succeed but only in opening in JPEG format and not in PDF. So the problem is not 100% resolved.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation