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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Mbemom
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I am locked out of my printer due to a password setting, I don't know the password

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HP Color Laser Jet MFP M281cdw

Somehow, and I have no idea how, there was an admin password applied to our home printer.  Now the only thing we can do is print, as no one knows the password.  How to we reset this password so that we can do things like scan?

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Betty0610
HP Support Agent
HP Support Agent
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@Mbemom

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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