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‎09-18-2024 12:52 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

I am trying to set up a brand new HP OfficeJet Pro 8620.  I took it out of the box and removed all packaging.  I installed the Duplex attachment on the back.

 

The Setup wizard now asks me to install the Setup Cartridges, but they were removed from the box.  How can I obtain replacements or bypass this step?

Category:
1 REPLY 1

‎09-18-2024 05:15 PM

HP Recommended

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

 

Contact a rep at HP using phone number and ask for bypass instructions (if any).  I personally do not know of bypass for the 86xx family.  I checked with Microsoft's Copilot and it had a lot to say but in there was no bypass given out.

 

Return the item or inform them it will be returned.

 

 

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