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‎12-07-2021 06:06 AM

HP Recommended
Product: HP laser jet M209 dw

I am unable to connect my printer

Category:
2 REPLIES 2

‎12-07-2021 06:08 AM

HP Recommended

Why will my printer not install 

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‎12-09-2021 12:51 PM

HP Recommended

Hi @Colette01,

 

I'd like to help!

 

I understand you are unable to connect to the printer.

 

To assist better-

 

  1. How is the printer connected to the device USB or wireless?

If wireless,

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  2.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  3. Are you trying to connect your printer to your home network or without a router?
  4. What is the status of the wireless light on the printer, steady or blinking?

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

 

 

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