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- I can only print A3 size in colour if I am printing a PNG fi...

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10-03-2024 03:07 PM - edited 10-03-2024 03:34 PM
I have tried to print pictures, A3 size, and with various file types; PDF; JPEG; PNG; Affinity; Serif; Windows etc, but only the PNG type files will produce any colour, all of the other file types printed in black and white.
I am using the HP OfficeJet Pro 7740 Series
10-03-2024 03:23 PM
Can you confirm what driver you are using please.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-03-2024 04:24 PM
Method of install can result in different versions of drivers being installed. With 4 installation options on the HP support site it is possible that you might have one of several drivers. On you computer, go to control panel>devices and printers and right click on the icon for your printer and then click on the advanced tab which will show the driver that is installed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.