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HP Recommended
Mac OS Big Sur

Details:  Impresora: HP Deskject 2050

[Personal Information Removed]
FPU NO: CH350-64001
REGULATORY MODEL Number: VCVRA-1001

Message:

 

Captura de pantalla 2020-12-01 a las 18.02.16.png

 

Problem:

I can't Print. I have a Mac OS11 version Big Sur, as this version is new I need to put new drivers, but I think HP doesn't have them, what can I do? Is it anyway so that I can print?

 

4 REPLIES 4
HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Scan menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

Shlomi



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HP Recommended

Sorry but I've followed this advice - there is no "Uninstall HP Software" option on the "top" HP Easy Scan menu to select or within the actual app menu which goes straight to the add hardware etc. phase.

HP Recommended

Apologies my friend, far too early in the am to do this task; found the "Uninstall..." option listed with "About..." and "Preferences"  etc. Managed to re-install the HP software but I still get the same OS11 message when i try to scan, 

viz - a Big Sur dialog which says "HPDM framework" will damage your computer and then goes on to explain "This file was down loaded on an unknown date." (BTW its a HP MFP M277dw printer/scanner)

HPDM.framework will damage.png

HP Recommended

Apologies to everyone; followed threads elsewhere to discover this is an HP - Apple app compatibility problem; waiting for others to resolve. Effecting HP Easy Scan and HP Utilities

Something seems to happen with every s/w update now; spent the whole morning on this issue only to find nothing can be done at the moment

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