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‎11-26-2025 08:39 AM

HP Recommended

I have 2 older computers one with Windows 8,1 and one with7, neither is supported by Microsoft anylonger and I can't update either of them to Windows 10.  I have tried to upload a driver update from several sites but it errors out.  HP doesn't show any available drivers for this printer at all on their webpage.  How can I get a drive to use with this printer, have I just wasted a bunch of money to buy it without being able to use it except with my telephone?

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‎11-27-2025 05:40 AM

HP Recommended

Hello @3739 

 

In the current scenario, you should really check with the dealer.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
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‎11-26-2025 11:28 AM

HP Recommended

Hello @3739 

 

Please, try the procedures below:

 

HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise, HP Managed - Install HP pri...

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎11-27-2025 02:50 AM

HP Recommended

Unfortunately my printer doesn't come with a usb port even though that model should have it according the HPshop. I bought it from a store in Sweden called El Giganten and there is a sticker over where the port should be that shows  USB with a red cross over it.  I am taking it back and hopefully getting my money back.  That should not be able to happen. If HP sells it with a usb port then all of that model should have it. IMO.  Thanks for your attempt to help me.

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‎11-27-2025 05:40 AM

HP Recommended

Hello @3739 

 

In the current scenario, you should really check with the dealer.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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