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HP Recommended
ENVY Pro 6455
iOS

I got a new HP ENVY Pro 6455 printer. I installed HP Smart on my iPhone. When I try to add the printer, the screen reads:

 

"To get started, connect to wifi.

1) Go to your wifi setting on this mobile device and select 'HP-Setup-...' from the wifi network list.

2) Then, return to HP Smart to continue setup.

Note: If the blue LED light on your printer is blinking, your printer is not connected. If the blue light is solid, your printer is on the network."

 

When I go to my wifi settings, no network called "HP-Setup-..." appears. The blue light on the printer is solid. I don't know how to add my printer if it's "on the network" or if that means I can't connect to "HP-Setup-..."

1 REPLY 1
HP Recommended

Hi,

A solid blue lit means that the printer is already connected to your wireless network

 

Please print and evaluate a Wireless Network Test Results page:

https://support.hp.com/hr-en/document/c06543173

 

Can you access the IP Address of the printer, as listed within the Current Configuration section of the report, using your web browser?



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