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HP Recommended
Deskjet 2723
Microsoft Windows 10 (64-bit)

Does anyone know how to download the drivers for Desk jet 2723 I spent nearly 4hours with technician yesterday and the problem is still not resolved

1 REPLY 1
HP Recommended

@JanTiomi 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

We might  not be able to add anything new.

There are limited options.

 

Some ideas:

  1. If you are having download issues, try a different browser.
  2. Check your Security software to make sure it is not preventing downloads / access to software you want to install.

 

What else?

 

HP Smart is an application from the Microsoft Store.

You must have access to the Microsoft Store to "get" applications (download and install).

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • Latest versions of HP Smart require that you be signed into the application

 

What about the printer connection?

 

In general, HP Smart is going to work better with a standard Wireless connection - I've read that it works with USB but I cannot confirm that is the case.

 

Product Specifications for the HP DeskJet 2723 All-in-One Printer (7FR52D)

Printer supports Wireless - dual bandwidth support

Connectivity

Ports
1 Hi-Speed USB 2.0
Wireless capability
Yes, built-in Wi-Fi 802.11a/b/g/n
Storage device and direct print support
Storage devices not supported

 

Make sure your router is broadcasting on both bands.

Assign a separate SSID (network name) to each bandwidth.

The same Wireless network password can be used for both bands.

Connect your printer to the SSID you intend to use.

 

Example

SSID_Dual_Band_Example_1SSID_Dual_Band_Example_1Network_SSID_Names_1Network_SSID_Names_1

=========================================================================

 

Printer Software

 

Try the following to install the printer software.

 

If you have not done so, download-save-install the Full Feature Software for the printer

HP Easy Start Printer Setup Software 

 

Read the Fixes / Description section(s) to see available details.

 

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver

 

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).

 

Full driver provides print and scan functions (even if HP Smart proves to be stubborn).

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2723 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.