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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Carol-2
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I don't have black ink set up cartridge for Office Jet Pro 6968. How to bypass error message?

HP Recommended
Office Jet Pro 6968

Error message says use set up cartridges, but I do not have black. Purchased new black cartridge.

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praveenbv
HP Support Agent
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Hi@Carol-2, Welcome to the HP Support Community!

 

I understand that notebook that trying to bypass the error message for black ink set up the cartridge.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

HP Printers - Cannot Print When One HP Ink Cartridge is Empty 

 

Hope that answers your question and you have a great day!

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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