cancel
Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
59
Flag Post

I got a new router and a new range extender as well. Now I can't print from my HP 2652 printer.

HP Recommended
hp 2652 deskjet
Microsoft Windows 10 (64-bit)

It was working when I installed the new router, it's just since installing the new range extender it doesn't print.  It's a 2652 deskjet.  Please help, my children need it for school.

1 REPLY 1
HP Support Agent
HP Support Agent
9,244 9,218 629 705
Message 2 of 2
Flag Post
HP Recommended

Hi @yukoncornelius1,

 

I'd like to help!

 

The router is probably not configured in the bridge mode. This could be a NAT issue which means multiple routers are handing out IP addresses and causing a conflict. Bridge mode means the router acts as purely an access point and not a router. Please reach out to ISP for support.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation