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‎01-12-2021 05:06 PM

HP Recommended
Product: Officejet 5255
Operating System: Microsoft Windows 10 (64-bit)

I recently installed my Officejet 5255 AIO. I can access it via the web, etc. but whenever I try to print from my laptop (W10, 64bit), it gets stuck in queue and won't print.

 

How do I fix it? Any help would be much appreciated

 

Sincerely,

I hate my printer right now

Category:
1 REPLY 1

‎01-16-2021 07:27 PM

HP Recommended

@BigP1666

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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