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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Welcome to the HP Community Forum.
This printer does not support your supported Operating System / version.
Product Specifications for the HP ENVY Inspire 7955e All-in-One Printer (1W2Y8A)
Section System requirements
Compatible Network Operating Systems | Windows 11, Windows 10 (32-bit and 64 bit), Windows 7 SP1 (32-bit and 64 bit), macOS High Sierra v10.13 (or later); Chrome OS (post initial setup) |
Operating system (supported note) | Windows 8 and 8.1 not supported |
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Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP ENVY Inspire 7955e All-in-One Printer
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Dragon-Fur
HP Recommended
You may be able to get print only working if you use the HP Smart UPD driver. Try the Windows 7 version. I have not tried but is likely your only possible option. https://support.hp.com/ca-en/drivers/selfservice/supd/33835514/model/33835514
For scanning, if you are connecting to network you could try the Universal MFP twain driver: https://ftp.hp.com/pub/softlib/software13/printers/HPScanTwain/HPScanTwain-1.0.683-HPScanTwain.msi
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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