• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP LaserJet Pro 400 color Printer M451dn

My husband retired after working in computers for 35 years. He took care of all our electronics and he did much more than the basics which leaves me stymied.

He has passed away suddenly.

I had to move.

I moved our HP laserjet printer.

I plugged it into the wall, plugged it into the Breezeline internet modem. It is on, but my laptop says it is offline.

What other step/steps should I have completed to get this computer up and running?

Thank you.

I am not computer savvy

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.