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‎09-02-2024 05:30 AM - last edited on ‎09-02-2024 01:06 PM by Retired

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E1AV)

Product Name:  HP ENVY Laptop 13-ba1000 (1F4E1AV)

Product Number: 321G2EA

 

Recently, meeting Apps such Teams, Zoom, Google Meet etc, are not supported with the my system audio. The error message indicated is "No Mic found". I have tried to update the drivers to no avail. Please could you provide any help to resolve this issue including the steps to take.

 

I am happy to be reached via my email address, [Personal Information Removed]

 

Thank you for your anticipated assistance.

Category:
1 REPLY 1

‎09-04-2024 09:14 AM

HP Recommended

Hi @UnikU,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with the microphone on your Laptop.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Refer to this video link for more information related to the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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