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HP Recommended
HP 4650 series
macOS 10.14 Mojave

I can print to this printer from my iPhone but not from my MacBook Pro. Since I had problems printing from my Macbook Pro I deleted the driver and downloaded 3 or 4 new drivers and none of them have worked. I just need the correct driver for this printer for my Mac. Thanks

 

5 REPLIES 5
HP Recommended

Hi,
Follow HP Easy Start below to download the latest HP Essential Software and HP Easy Scan for your printer:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

Additionally, ensure your drivers are up to date by clicking the Apple icon, select About this Mac and then press Software Update.
If any updates are available click Update Now to make sure the latest OS updates are installed, this is crucial for HP Easy Scan to work as expected.


Regards,
Shlomi



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HP Recommended

Thanks for this!  I have the driver installed. and can print using a USB cable.  I can also print wirelessly from my iPhone XS MAX But cannot print wirelessly from my Macbook Pro.  Any other ideas?  Thank

HP Recommended

What happens when you try to print wirelessly, or when trying to add the printer through the wireless network?

 

Please clarify what exact behavior occurs, and how you may see the printer when adding a printer, even including a screenshot of the Add Printer dialog of the Mac can help a lot to get some better understanding.

 

Also, print and evaluate a Wireless Test Report - can you see any error or alert in the header? also, make sure the Mac is connected to the same SSID as listed by the report.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Here's the Wireless Network Test Report.

HP OfficeJet 4650 Network configuration page-1.jpg

HP Recommended

Thanks for the information.

Be sure to print the Wireless Network Test report, you included a Network Configuration Report which provides different information that required.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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