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I need to know if I contacted you yesterday or was I scammed out of $310

HP Recommended
Envy 6055

I’m trying to find out if it was you, the real hP I was in contact with yesterday or was I scammed out of $310.  I pulled up HP.com on my Mac. . They had control of it for over 2 hours trying to set up my HP Envy 6055 printer.  Finally they said the printer was bad and they had to send me a new one. However they did not want me to return the one I have.   They said I had to have a $310 firewall before they could hook up my printer. I had been told I  did not need a firewall protection on my Mac. Help me please. 

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@Margiehedg 

 

That sounds so much like a scam.

I am sorry that happened.

 

HP would not tell you that you needed a firewall and would not lock you out of your computer.

HP would not do anything that you describe, in fact.

 

Contact your bank.

 

What else?

 

Request for Review

 

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Worth Noting

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Note to those reading:

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What else?

The connection help is all free...

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

 

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

 

Unbox/Set Up HP ENVY 6000/ENVY Pro 6400/DeskJet Plus IA 6000/6400 Printers from iOS | HP

HP Envy Pro 6452| 6455 AiO printer : Unbox, Setup, Connect to 5Ghz, Load paper, Scan alignment page

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6055 All-In-One Printer 

 

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Dragon-Fur

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