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HP Recommended

Info light stays on a hp deskjet 4155e. Everything works fine no issue printing wireless or remotely or by email. BUT ITS ANNOYING LIGHT! I don't think its supposed to stay on unless I can't print. I said everything is working, just explain to me how to remove this light without unplug and replug in which I already did that method. SMH rn hp do better.

5 REPLIES 5
HP Recommended

Hi @PARTNERSWITHMRD,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand that the information light is on.

 

Information button: Prints out a printer information page on its current status.

Information light: If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a connection.

Press the Information button (i) to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page.

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
HP Recommended

Hi @PARTNERSWITHMRD,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @PARTNERSWITHMRD,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
HP Recommended

I have the exact same issue.  I moved my printer and had to unplug everything.  When I plugged back in, had numerous issues getting it to print, etc.  

HP Recommended

Hi community!

 

The link below may help you:

 

HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

 

SofiaML
HP Support Community

I work on behalf of HP.
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