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I have a new desk jet 4155e and I can’t tell if it didn’t come with ink cartridges or I just can’t find them inside the printer. Please help! 

1 REPLY 1
HP Recommended

Hi @Lilcoaf ,

 

Please check the next video with the unboxing of a Deskjet Plus printer, the ink cartridges should be inside the printer box.

 

If the cartridges are missing then you should contact HP Support to request cartridge warranty.

 

Unboxing video of Deskjet Plus printer

 

 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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