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Trying to install updated software and drivers and receive Installation Error:
Call to DriverPackageUninstall returned error 5 for package c:\WINDOWS\System32\DriverStore\FileRepository\hpwai_en7640.inf_amd64_c530c8dfd7e66df0\hpwia_en7640.inf
A Call of DrivePackageInstall must be a menber of the Administrators Group to install driver package.
I am trying to uninstall and reinstall all of the drivers and software to correct a connectivity error. Print and Scan Doctor does not work either. HELP!
I reviewed your post and I understand that you are facing issues installing the printer on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you root uninstall the printer and then reinstall it and check if it helps.
Here is how it is done.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the PC
14.) Download and install the printer software from the below link.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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