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Herri1
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Installation chaotique d’une imprimante HP PHOTOSMART C 4680

‎11-25-2020 04:07 AM

HP Recommended
Product: HP PHOTOSMART C 4680
Operating System: Microsoft Windows 10 (64-bit)

Bonjour,

Apres une intervention sur  Windows 10 voici que  le centre de solution HP a disparu  et que HP Smart est apparu,  inefficace  sans détecter l’imprimant HP Photosmart  C 4680 .

En effet, malgré mes diverses tentatives HP Smart installée ne d’imprimante HP Photosmart C 4680 alors que Windows 10 & Hp Photosmart C4600 series qui parait bien dans le gestionnaire de périphériques.

Par contre dans le gestionnaire de périphériques apparaissent en plus :

  • Imprimantes ... Hp Photosmart C 4600 Série,
  • Imprimantes compatibles IEEE 1284-4 : - Imprimante HP , - Photosmart C 4600 ( DOT4 Print)

Commentaire faire pour retablir une application soit « CENTRE DE SOLUTION HP » ou l’application « HP Smart » ?

Merci pour votre AIDE et  suggestions

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MatheusH
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Message 2 of 2
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‎11-25-2020 10:14 AM

HP Recommended

Hey @Herri1  !

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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