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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Invalid toner" (error C2-1510)

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09-29-2024 11:17 AM
I bought a 107w printer and it worked fine with the default toner cartridge (107A).
I did not find 107A cartridges here and bought 106A (which is officially compatible), but it does not work due to the "Invalid toner" error (error C2-1510)
It turned out that the printer was from Singapore. I suspect that the new toner is not working due to the region, so help me with replacing it (I have seen several answers with a similar problem here)
Thanks for the help!
09-29-2024 01:07 PM - edited 09-29-2024 01:11 PM
You are correct. the 106A would be correct if your printer had originally shipped with it but the 107A is Asia Pacific. I have tagged your post with the moderators as there are no do it yourself region change instructions I can find and may require intervention, if possible at all.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-29-2024 02:23 PM
As stated, there is no public guide I could find for this, that is the reason I escalated your case to the moderators in the hopes that they can have an HP agent help you out. No guarantees but the only thing I can do.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-01-2024 05:43 AM
Hi @maiorov1907 ,
Welcome to the HP Support Community.
I'd be glad to help you!
To get the answer to this question, we have limited support boundaries in the support community.
This might require one-on-one interaction via remote assistance to fix the issue.
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Nal_NR-Moderator
I am an HP Employee