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LaserJet 1018 help

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LaserJet 1018
Microsoft Windows 10 (64-bit)

When my  HP computer just updated Windows 10 it no longer recognizes my HP LaserJet 1018.  the printer still works just fine so I don't want to get a new one, but how can I get it to connect to the computer or be recognized by the computer?  Could it be the cable is bad or do I need to download something?  I'm not very computer savvy, so I really need help!

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HP Support Agent
HP Support Agent
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@2travelmore

 

Welcome to the HP support community.

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Install the printer using Windows builtin driver

Click here for the steps to install the driver.

 

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Thank you so much.  Earlier this week I was able to reach HP and I was put in touch with a tech who took over my computer and in a few minutes solved the problem.  It only took a few clicks, to my amazement!  We did this before I saw your answer, but I will refer to your answer if I have problems in the future. 

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HP Support Agent
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@2travelmore

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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