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Locked

‎10-25-2021 09:25 AM

HP Recommended
Product: LaserJet M102w

I need to have the instructions to reset my printer to factory settings because my admin password is broken and I can't get into it. I have tried the manual instructions on pg 73 to no success. I see people have received instructions through PM for a manual reset with NVRAM.

Category:
1 REPLY 1

‎11-16-2021 09:52 AM

HP Recommended

@XlorepDarkHelm

 

Welcome to the HP support community.

 

I understand that you want to reset the admin password, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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