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LaserJet Pro MFP M125nw fails to install

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Laserjet Pro MFP M125nw
Microsoft Windows 8.1 (64-bit)

I have a LaserJet Pro MFP M125nw. Everytime I try to install the product using the CD it came with, it says it's starting the software installer and after a minute or two says, "The prior product installation failed to complete. The partially installed files must be uninstalled before you rerun the product installation." Then it automatically uninstalls the files and prompts me to reboot my PC. After 5 tries I resorted to downloading the driver from HP's webpage but for some reason it seems the driver for this product doesn't exist on the drivers page. I even tried searching its drivers for other operating systems (Mine is windows 8.1), but to no avail. 


Any help would be greatly appreciated.


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The drivers are avaialble at


Download and install the HP LaserJet Pro MFP M125/126 Series Full Software and Drivers below:


If you experience any issues at youir end, directy doiwnload the driverd from the link below:



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Hello Zeynep-S,

I'm having same issues with my Laserjet PRO MFP M127-M128 fn. Were you able to resolve the issue? If yes,how did you do it?.

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same problem. any update?

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Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about Community posting, please feel free to send me a private message!

Thank you

I work on behalf of HP
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