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‎02-02-2022 09:09 AM

HP Recommended
Product: HP Laserjet 1022
Operating System: Microsoft Windows 11

In Addition, HP Smart and HP Support Solutions Framework does not detect the printer after searching. But HPPSdr.exe does detect the printer and it checks out fine by that program. I'm using MS Word and when I go to print the double-sided option does not appear in printer properties or anywhere else. I recently added a new SSD Drive, loaded a fresh Windows onto it and ean the Printer installation on the new SSD, which became the C: drive and the old C (HDD) is now 😧 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2022 09:44 AM

HP Recommended

@Legovf 

Hello,

Please use the HP LaserJet 1020 Plus Full Feature Software and Drivers to install your printer.

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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1 REPLY 1

‎02-02-2022 09:44 AM

HP Recommended

@Legovf 

Hello,

Please use the HP LaserJet 1020 Plus Full Feature Software and Drivers to install your printer.

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

1 person found this reply helpful
Was this reply helpful? Yes No
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