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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Locked out of my HP2724

HP Recommended
Microsoft Windows 10 (64-bit)

Hi.  I'm in the same boat of having an errant admin pw set up when trying to set up the printer.  Now, I'm locked out of enabling any of the functions and need to FULLY reset the printer.  I've seen directions on the 3600 series (hold Resume while turning on) but that doesn't seem to do anything to clear out the pw information from the app or the Win app. I've 'forgotten' the printer everywhere 4 times and it sill always just comes back up demanding a password.  I only used one pw during the setup, but, despite haveing to do a twice-entry verification, the printer and I seem to be at odds about what it could be.

 

Plz halp.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Specgrav

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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