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HP Recommended
HP Officejet Pro 8620 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

Print head on this All in One died.  Replacement of the printer head not worth the $$$, unless someone thinks so.  Look for the successor to the one I have.  Any recommendations?  Thanks.

5 REPLIES 5
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

A good upgrade would be either the HP OfficeJet Pro 8020 or the HP OfficeJet Pro 9010 printer series.

 

Key difference between these 2 are the Automatic Document Feeder for the 8025 scans 1 side whereas the 9010 scans 2 sides automatically.

 

Check out the review for HP OfficeJet Pro 9010 Printer series:

https://www.youtube.com/watch?v=Dr_icWpvq4w

 

Also, these come with HP+ models which needs to be activated during setup and onboarding to enjoy the benefits.

https://www.youtube.com/watch?v=Lx9e5A1eWFQ

 

Product specs for your reference:

https://support.hp.com/sg-en/document/c06293638

https://support.hp.com/ca-en/document/c06237779

 

Hope that helps!

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Specs correction: The output tray has a capacity of 60 sheets as compared to the HP OfficeJet Pro 9020 series (which has ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial explains what is HP+ We show the differences ...
HP Recommended

The 8020 and 9010 do not seem available at HP.  Will one in the same series work as well, for example 8025, or 9015 + or not?

HP Recommended

Hi,

The 8025 or 9015 is the same printer series family and would work. 

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

Thank you.

HP Recommended

Hi @BillP3225 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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