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Looking for the latest HP Software for my perfectly good old HP 5610 OfficeJet AIO Printer for Win10
07-01-2022
06:43 PM
- last edited on
07-04-2022
06:53 AM
by
Ric_ob

My printer stopped working after a recent Win 10 Update. I uninstalled the HP Software and tried to reinstall the full AIO version from 2021 but it gets a fatal error. I looked on the website and it directs me to use Windows to install the printer and that was a waste of time.
Is there a newer version of the Full AIO HP Software I can download and apply to resolve my problem?
Thanks, Ed
07-05-2022 12:43 AM

Hi @EN22 ,
1. Try with the next HP Officejet Driver Removal Utility
2. Run the Scrubber.exe file and then look for the uninstall.bat file.
3. To complete the removal of HP Software run the uninstall.bat file 3 times.
4. Then restart computer, and try again to install with the version 2021.
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
07-05-2022 10:24 AM

Hi, FerRX, Thank you for responding to my question. I followed your instructions, downloaded the scrubber, ran the uninstall.bat 3 times then tried reinstalling the AIO Software that used to work on Windows 10 but the same thing happens - Fatal Error during installation.
If you have something else that you think I should try, please let me know. In addition to printing and copying, I rely heavily on the Fax and Scan function which is severely limited without the complete software package.
Again, thanks for trying to help me.
07-06-2022 11:39 PM


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