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‎02-05-2025 04:59 AM

HP Recommended

My laser jet M254dw is printing very faint, almost ineligible. I updated the software and I changes the cartridges but it still does not work properly, does anybody know what may be going on please?

Category:
1 REPLY 1

‎02-05-2025 10:25 AM

HP Recommended

Hello @Lucy8484 ,
Welcome to the HP Support Community!

 

@Lucy8484 wrote:

... does anybody know what may be going on please?

  1. Check toner-cartridge status
    print the supplies status page
    Andr1611_0-1738775894160.png
  2. Take your smartphone and take a picture of it.
  3. Then upload this photo here
    click on this symbol Andr1611_1-1738776177025.png

Then we'll look further and find a solution.

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
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