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‎09-15-2022 11:48 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My networked printer suddenly lost its drivers. Every solution I pursued, including loading the most recent driver pack and using HP Smart diagnosis and repair programs, failed to fix the problem. It operates properly as a scanner. The VPN is disconnected. A recent MS update may have disrupted it, but I cannot tell for sure. I have uninstalled all the apps in Control Panel/Windows Apps and reinstalled the latest HP Smart. Adding to the mystery, the printer is working fine with the other networked computer which also had the same MS Update completed. 

Category:
1 REPLY 1

‎09-21-2022 09:11 AM

HP Recommended

Hi @JOHNGREENSTINE

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with installing the drivers for your HP Color LaserJet Pro MFP M281fdn Printer.

 

Please download and install the drivers on your windows compute from this link 

 

Let me know if this helps.
Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rainbow23 - HP Support.
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