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‎11-13-2019 08:00 AM

HP Recommended
Product: MFP M281ftw
Operating System: Microsoft Windows 10 (64-bit)

At some point last week I attempted to upgrade the firmware to encounter the 'Ready 2 Download. fw corrupt' error. I have tried numerous time to reset, i.e. power down, power up and holding my thumb over the lower right corner. That does not do anything. I have downloaded and installed 1. the latest firmware, 2. the full WebPack installer and 3. HP Doctor. None of which can fix the problem since they are not seeing the printer. I have looked into device manager and my printer is not being discovered. I have tried to connect via USB and ethernet.....nothing is working.

 

This a problem because it is a home office printer my wife and I rely on for work. Any guidance is appreciated.

 

........I am looking at you HP Support.

3 REPLIES 3

‎11-15-2019 10:14 AM

HP Recommended

Hi @steve1533

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform an NVRAM reset. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎11-27-2019 02:09 PM

HP Recommended

I tired your solution numerous times. I never get to to init portion. I go straight back to the fw corrupt error.

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‎11-28-2019 03:05 AM

HP Recommended

@steve1533

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

Asmita
I am an HP Employee

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