MFP178nw, forgot admin password

[RoffeG]

Hi 

How do I do a factory reset on my printer? I would need to set it up again. I have forgotten my password.

[Max3Aj]

@RoffeG, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

To perform a factory reset on your HP Color Laser MFP 178nw, follow these steps:

1. Turn off the printer by pressing the Power button.
2. Press and hold the Wireless button and the Cancel button at the same time.
3. While still holding the buttons, press the Power button and hold it for a few seconds until the printer turns on.
4. Continue to hold down the Wireless and Cancel buttons for another 10-15 seconds, or until the Attention light starts flashing.
5. Release the buttons.
6. Wait for the printer to complete the reset process, which may take a few minutes. The printer will automatically restart once the reset is complete

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support